If at first you don’t succeed… Utility Week has published an article by James Harvey “If at first you don’t succeed…”. The article discusses the use of experiments in order to develop better customer engagement in regulated markets. READ THE ARTICLE HERE PUBLICATION AUTHOR JAMES HARVEY RELATED PUBLICATIONS Football regulation – understanding financial risk Learn More = Reading Time: 5 minutes Less appealing prospects: Implications of changes to regulatory appeals Learn More = Reading Time: 5 minutes Estimating asset replacement expenditure in the water industry Learn More = Reading Time: 60 minutes
Less appealing prospects: Implications of changes to regulatory appeals Learn More = Reading Time: 5 minutes